Free Delivery on orders over $120. Don’t miss discount.

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Frequently Asked Questions

Quick answers to common questions

What are your shipping times?

We usually process orders within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

Currently, we offer shipping across India only.

We offer a 5-day return policy. Please contact us within 5 days of delivery if you wish to request a return.

Our products are carefully designed and crafted to bring the beauty of nature into your home.

Yes, we offer wholesale pricing on bulk orders. Please contact us for more details.

Simply wipe the leaves gently with a soft, dry or slightly damp cloth to keep them clean and fresh-looking.

Orders can be modified or cancelled before they are shipped. Please contact us as soon as possible after placing your order.

We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.

Our products are prepared and packed with care. For workshop visits, please contact us in advance.

Cash on Delivery may be available for eligible locations and products. Availability will be shown at checkout.

Please contact us within 48 hours of delivery with photos/videos of the product and packaging. Our team will assist you with the next steps.

Still Need Help?

Our customer support team is here to assist you with any questions or concerns

Email Us

Get a response within 2 hours during business hours

Floraplanet11@gmail.com

Call Us

Monday – Friday: 9am – 6pm PST

7011624224